PRIVACY POLICY


RRR respects, and is committed to protecting your privacy. This policy is provided to ensure you understand what information we will be collecting when you purchase a rod, or contact us via email, telephone, or postal service.

By using our site, purchasing from us or otherwise providing information to us, you are agreeing to, and accepting the policies described.

Scope

This policy applies to any information that can identify you individually that we collect when you interact with RRR. Interaction can be: visiting our website, emailing us, phone calls, or letters.

What is Personal Information

This policy defines personal information as information that we can directly associate with a specific person. That information is the person’s name, contact information, payment method information, purchasing history or any other information that can be used to specifically identify an individual.

How is Information Collected

RRR will be collecting personal information that you will provide at the time of our interaction.

RRR also receives personal information whenever there is a transaction, we will receive your name, address, and confirmation of payment. We may receive information from a third party such as if a rod is purchased as a gift for you; the purchaser would then provide us your name and address.

Use of Your Personal Information The information we collect is used to process transactions you initiate, to ship rods, or to contact you with information about new products or sales in which you may be interested. Should you not desire to be informed of new products or sales, you may simply inform us at sales@raquetteriverrods.com.

RRR will maintain the information we collect about you as courtesy. Your rod has a serial number and we track that to insure product performance, and should you decide on another transaction we will have your shipping information on file.

Disclosure

We do not disclose personal information except as described as follows:

Access

The information collected by RRR is not accessible to anyone outside of our facility without legal means. Should you want to update your information, you will need to contact us. RRR will retain any information collected until such time as it is determined to be inactive. At that time, the information is purged or shredded.

Security

RRR takes your security very seriously and takes every step possible to ensure your privacy. Breaches and mistakes can happen so while we follow strict procedures, we cannot guarantee the security of personal information.

RRR uses encryption technology to encrypt credit card information during sales transmissions. Communication not involving sales transmissions should be treated as open.

Policy Updates

This policy is in effect as of November 20, 2008. This policy will be updated as laws or regulations require changes. If updates occur, a notice of change will appear on the website. Notice of the scope and details of any changes will be posted for a reasonable time prior to the change being enacted.